Terms & Conditions

Last Updated: November 3, 2025

1. Acceptance of Terms

Welcome to Appliquix (“we,” “our,” or “us”). By accessing or using our website at appliquix.com (the “Website”) or requesting appliance repair services through our platform, you (“user,” “customer,” or “you”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

2. Description of Services

Appliquix operates as a FREE lead generation and referral platform that connects customers seeking appliance repair services with our partner technicians.

What We Do:

Provide a free platform for customers to submit appliance repair service requests
Refer customer inquiries to our network of independent partner technicians
Offer educational content about appliance repair and maintenance through our blog
Facilitate the initial connection between customers and partner technicians

What We Don’t Do:

We do NOT employ, dispatch, or send technicians
We do NOT perform appliance repair services
We do NOT charge customers any fees for using our platform
We do NOT control pricing, scheduling, or service delivery
We do NOT act as an agent or representative of partner technicians

Our Business Model: Appliquix generates revenue by charging subscription fees to partner technicians for leads. Customers use our platform completely FREE of charge.

3. Nature of Relationship

3.1 Independent Partner Technicians

All technicians in our network are:

Completely independent businesses
Not employees, agents, or representatives of Appliquix
Separately licensed, insured, and certified in their jurisdictions
Solely responsible for their own business operations, pricing, and service delivery
Operating under their own business names and terms

3.2 Lead Referral Service

When you submit a service request:

We pass your contact information and service details to available partner technicians in your area
Partner technicians may contact you directly to discuss service, pricing, and scheduling
You are under NO obligation to hire any technician who contacts you
All service agreements are made directly between you and the technician you choose

3.3 No Agency Relationship

Appliquix is NOT an agent, broker, or representative of either customers or partner technicians. We simply facilitate introductions.

4. Free Service for Customers

4.1 No Customer Fees

Customers NEVER pay Appliquix any fees, charges, or commissions
Our platform is 100% free for customers to use
You may submit service requests without any cost or obligation
Any fees for repair services are paid directly to the technician you hire

4.2 Subscription Model

Our revenue comes from subscription fees paid by partner technicians who receive leads from our platform. This business model is disclosed for transparency.

5. User Eligibility and Conduct

5.1 Eligibility

By using our services, you represent that:

You are at least 18 years of age
You have the legal capacity to enter into agreements
You will provide accurate information
You genuinely need appliance repair services

5.2 Prohibited Conduct

You may NOT use our platform to:

Submit false or fraudulent service requests
Spam or abuse our referral system
Collect information about partner technicians for unauthorized purposes
Harass or abuse technicians who contact you
Use the platform for any illegal purpose
Violate any applicable laws or regulations

6. Service Requests and Referrals

6.1 Submitting Requests

When you submit a service request:

You authorize us to share your contact details with partner technicians
You consent to being contacted by one or more partner technicians
You understand that partner availability varies by location and time
You agree to provide accurate information about your appliance issue

6.2 Technician Responses

Partner technicians may contact you via phone, email, or text
Response times vary based on technician availability
We cannot guarantee any technician will respond to your request
You may receive contact from multiple technicians

6.3 No Obligation

You are NEVER obligated to:

Hire any technician who contacts you
Accept any quote or pricing offered
Schedule service with any partner technician
Continue communication with any technician

7. Pricing, Scheduling, and Service Terms

7.1 Direct Arrangements

ALL service terms are negotiated directly between you and the technician, including:

Pricing and payment terms
Service scheduling and availability
Scope of work
Warranties and guarantees
Cancellation policies
Payment methods

7.2 No Price Control

Appliquix does NOT:

Set or control technician pricing
Negotiate rates on your behalf
Guarantee any specific pricing
Receive any portion of payments made to technicians

7.3 Independent Contracts

Any service agreement you enter is directly between you and the technician. Appliquix is NOT a party to that agreement.

8. Disclaimers and Limitations of Liability

8.1 Platform Role

APPLIQUIX OPERATES SOLELY AS A REFERRAL PLATFORM. WE:

Do NOT employ or control partner technicians
Do NOT supervise or oversee their work
Do NOT guarantee the quality of services
Do NOT verify all credentials, licenses, or insurance (though we encourage technicians to maintain proper credentials)
Cannot guarantee availability or response times

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

APPLIQUIX SHALL NOT BE LIABLE FOR:

The quality, timeliness, or outcome of any repair services
Acts or omissions of partner technicians
Property damage caused by technicians
Personal injury resulting from repair services
Disputes between customers and technicians
Pricing disagreements or payment issues
Warranty claims related to repair work
Any losses, damages, or expenses arising from technician services

OUR TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED $100

8.3 Service Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
ACCURACY OF INFORMATION
AVAILABILITY OF TECHNICIANS
QUALITY OF REFERRED SERVICES

8.4 Partner Technician Responsibility

Partner technicians are solely responsible for:

Their own licensing, insurance, and bonding
Quality of work performed
Pricing and payment collection
Warranties and guarantees offered
Customer service and satisfaction
Compliance with local laws and regulations
All aspects of service delivery

8.5 Due Diligence

WE STRONGLY ENCOURAGE YOU TO:

Verify technician credentials, licenses, and insurance before hiring
Obtain written estimates before authorizing work
Review terms of service and warranties
Check references or reviews
Ask questions about pricing and guarantees
Exercise your own judgment in selecting a technician

9. Your Responsibilities

You agree to:

Provide accurate information in service requests
Respond promptly to technician inquiries (if interested)
Treat technicians with respect and courtesy
Conduct your own due diligence before hiring
Negotiate terms directly with chosen technicians
Pay technicians directly for services rendered
Handle disputes directly with technicians

10. Privacy and Data Use

10.1 Information Collection

When you submit a service request, we collect:

Contact information (name, phone, email, address)
Appliance details and problem description
Service location and preferences

10.2 Information Sharing

We share your information with:

Partner technicians in your service area who may be able to help
Third-party service providers who support our platform operations

We do NOT sell your personal information to third parties for marketing purposes.

10.3 Privacy Policy

Our detailed privacy practices are outlined in our Privacy Policy, which is incorporated into these Terms by reference.

10.4 Marketing Communications

By using our platform, you may receive communications from:

Partner technicians regarding your service request
Appliquix regarding your request status or platform updates

You may opt out of marketing communications from Appliquix at any time.

11. Intellectual Property

11.1 Website Content

All content on appliquix.com, including text, graphics, logos, images, blog posts, and software, is owned by Appliquix or its licensors and protected by intellectual property laws.

11.2 Limited License

You may access and use our Website for personal, non-commercial purposes only. You may NOT:

Copy, reproduce, or distribute Website content without permission
Use our trademarks or branding
Scrape or extract data from the Website
Create derivative works based on our content

11.3 User Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute that content.

12. Reviews and Feedback

12.1 Posting Reviews

You may post reviews about technicians who contacted you through our platform. Reviews must:

Be based on your genuine experience
Be truthful and accurate
Not contain offensive or defamatory content
Not include personal information about technicians
Comply with our content guidelines

12.2 Review Moderation

We reserve the right to:

Edit or remove reviews at our discretion
Refuse to publish inappropriate content
Remove reviews that violate these Terms

12.3 No Endorsement

Publication of reviews does NOT constitute our endorsement of any technician or their services.

13. Third-Party Links

Our Website may contain links to third-party websites, including partner technician websites. We are NOT responsible for:

Content on third-party sites
Privacy practices of external websites
Products or services offered by third parties

Your use of third-party websites is at your own risk.

14. Dispute Resolution

14.1 Service Disputes

Disputes regarding services, pricing, quality, or performance MUST be handled directly with the technician who provided the service. Appliquix CANNOT resolve disputes between customers and independent technicians.

14.2 Platform Disputes

For disputes regarding our platform or these Terms:

Informal Resolution: Contact us first to attempt resolution
Governing Law: These Terms are governed by the laws of [Your Jurisdiction]
Arbitration: Any unresolved disputes shall be settled through binding arbitration rather than court proceedings, except where prohibited by law

14.3 Class Action Waiver

You agree to resolve disputes individually and waive your right to participate in class action lawsuits.

15. Indemnification

You agree to indemnify and hold harmless Appliquix, its affiliates, officers, directors, and employees from any claims, liabilities, damages, or expenses (including legal fees) arising from:

Your use of our platform
Your interactions with partner technicians
Your violation of these Terms
Any content you submit
Disputes with technicians

16. Termination

16.1 By You

You may stop using our platform at any time without notice.

16.2 By Us

We reserve the right to suspend or terminate your access for:

Violation of these Terms
Fraudulent or abusive behavior
Submission of false service requests
Harassment of partner technicians
Any conduct harmful to our platform

16.3 Effect of Termination

Termination does NOT affect any pending service arrangements you’ve made directly with technicians.

17. Modifications to Terms

We may modify these Terms at any time by posting updated Terms on our Website with a new “Last Updated” date. Continued use of our platform after changes constitutes acceptance of modified Terms.

18. Geographic Availability

Our services are available in:

United States
Canada
Australia
Europe (selected cities)

Partner availability varies by location. We cannot guarantee technician availability in all areas.

19. Miscellaneous

19.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Appliquix.

19.2 Severability

If any provision is found unenforceable, remaining provisions remain in full effect.

19.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

19.4 Assignment

You may not assign these Terms. We may assign them without restriction.

19.5 Force Majeure

We are not liable for failure to perform due to circumstances beyond our reasonable control.

20. Contact Information

For questions about these Terms:

Appliquix
Website: https://appliquix.com
Mail: [email protected]

21. Acknowledgment

BY USING OUR PLATFORM, YOU ACKNOWLEDGE THAT:

Appliquix is a FREE referral platform only
We do NOT provide repair services
Partner technicians are independent businesses
All service agreements are between you and the technician
We are NOT liable for technician services or conduct
You have read and agree to these Terms

IMPORTANT REMINDER: This platform is 100% FREE for customers. You will NEVER be charged by Appliquix for using our referral service. Any fees for repair work are paid directly to the technician you choose to hire.